At Fletch's, every staff members' goal is
to work towards the satisfaction and interest of the customer by
offering the best of information and services. Throughout their
history, Fletch's name has earned a high level of respect and
confidence by their constant effort to become "Your Dealership of
Choice".
Fletch's has grown since 1939, founded by N.
Fletcher Johnson (pictured at the right), from one red, white and blue
school bus service to their operation today, still a family owned
business. As Fletch's fleet grew to 8 buses, he also began to satisfy
his customers with truck repair services. The fleet continued to grow,
along with his services, leading up to the purchase of the GMC Truck
franchise.
Fletch's continued growth always took into
account the customer needs; additions and renovations to the facility,
an added foreign franchise to satisfy demand for imports, and many new
employees to offer services. Fletch's continued to expand with addition
of a body shop and Audi franchises.
Fletch's commitment to
customer service was carried on by four of his children, John Johnson,
Mary Foster, Donald Johnson, and Robert Johnson, after his retirement
in 1984.
The legacy continued the growth of Fletch's with a
new facility and addition of franchises. Between the different
companies of Johnson's Buses, Fletch's Garage and Fletch's Imports,
they now had 65 employees to satisfy their customer growing needs. The
consolidation of Fletch's Garage and Fletch's Imports brought about
Fletch's, Inc.
Increased computerization and building
renovations along with acquisition of the Buick and Pontiac franchises
increased sales and service. Fletch's continues to provide "Complete
Car Caring" by working and growing to satisfy new customer needs.